Our Privacy Policy 

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1. Introduction

At Synonyms, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in accordance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We collect and process your personal information when you:

• Register on our website

• Place an order

• Subscribe to our newsletter

• Contact us for support

This may include:

• Name and surname

• Email address

• Contact number

• Delivery and billing address

• Payment details (processed securely via third-party providers)

• IP address and browsing behavior (via cookies)

3. How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Communicate with you about your purchases

• Improve our website and customer experience

• Send you marketing communications (if you opt in)

• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Payment gateways and delivery partners

• IT service providers who help us operate our website

• Regulatory authorities if required by law

All third parties are contractually bound to protect your data.

5. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise these rights, contact us at info@synonyms.shop.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.

7. Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have any questions or concerns about this policy or how your personal information is handled, please contact us at:
Email: info@synonyms.shop
Phone: +27 65 807 2211